Shipping & Returns
Shipping Policy
1. Shipping Areas-
We ship to india, and delivery times vary based on location.
2. Processing Time-
Orders are typically processed and delivered within [3-5 business days] of receiving payment. Processing times may vary during peak seasons or promotional periods.
3. Shipping Methods-
We offer various shipping options, including standard, expedited, and same-day delivery (where available). Shipping costs are calculated at checkout based on your location and selected shipping method.
4. Shipping Charges-
Shipping charges are calculated at checkout based on the weight and dimensions of the items in your order and the destination.
Free shipping may be offered on orders over a certain amount, as specified on the website.
5. Delivery Times-
Estimated delivery times are provided at checkout. While we strive to meet these estimates, delivery times are not guaranteed, especially during peak periods or due to unforeseen circumstances.
6. Order Tracking-
Once your order is shipped, we will send you a tracking number via email so you can monitor the status of your delivery.
7. Lost or Damaged Items-
If your item is lost or damaged during shipping, please contact our customer service immediately. We will work with the carrier to resolve the issue, either by replacing the item or issuing a refund.
Managed By -SHIVAM TRADERS
Return & Exchange Policy
1. General Policy
At Seven Electricals, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your product, we offer a return and refund process under the conditions outlined below.
2. Returns
Eligibility: You may return items within 3 days of receipt, provided the item is unused, undamaged, and in its original packaging.
Exclusions: Items that are used, opened, or in non-re-sellable condition cannot be returned unless defective.
3. Refunds
If your return is accepted, a refund will be issued to the original payment method used during the purchase.
Refunds will be processed and credited within [2-3 business days] after receiving the returned item. Shipping fees are non-refundable.
4. Defective or Damaged Items
If the product you received is defective or damaged, please contact us within [2 days] of receipt. We will offer a full refund, exchange, or repair depending on the nature of the issue.
5. How to Return an Item
To return an item, please contact our customer support at support@sevenelectricals.com
We will provide you with a return shipping label (if applicable) and instructions for the return process.
6. Non-Returnable Items
Certain items, including consumables (e.g., batteries, bulbs), customized products, and items marked as "final sale," are not eligible for return.