Policies And Terms & Conditions
Refund And Return Policy
1. General Policy
At Seven Electricals, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your product, we offer a return and refund process under the conditions outlined below.
2. Returns
Eligibility: You may return items within 3 days of receipt, provided the item is unused, undamaged, and in its original packaging.
Exclusions: Items that are used, opened, or in non-resellable condition cannot be returned unless defective.
3. Refunds
If your return is accepted, a refund will be issued to the original payment method used during the purchase.
Refunds will be processed and credited within [2-3 business days] after receiving the returned item. Shipping fees are non-refundable.
4. Defective or Damaged Items
If the product you received is defective or damaged, please contact us within [2 days] of receipt. We will offer a full refund, exchange, or repair depending on the nature of the issue.
5. How to Return an Item
To return an item, please contact our customer support at info@my-domain.com
We will provide you with a return shipping label (if applicable) and instructions for the return process.
6. Non-Returnable Items
Certain items, including consumables (e.g., batteries, bulbs), customized products, and items marked as "final sale," are not eligible for return.
Privacy Policy
1. Introduction
At Seven Electricals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.
2. Information We Collect
Personal Identification Information: Name, address, phone number, email, payment information.
Non-Personal Information: IP address, browser type, device type, and usage data.
3. How We Use Your Information
We may use your personal information to:
Process your orders and transactions.
Communicate with you about order status, promotions, and offers.
Improve the functionality and content of our website.
Prevent fraud and enhance security.
4. Data Sharing
We do not sell your personal information. However, we may share it with third-party service providers who assist us in fulfilling your orders (e.g., shipping, payment processing). These third parties are obligated to protect your data.
5. Data Security
We implement appropriate security measures to safeguard your personal information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee complete security.
6. Cookies
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies through your browser settings, but this may affect the functionality of our website.
7. Your Rights
You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us at info@my-domain.com
8. Changes to the Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page and will apply to any data collected after the change.
Terms & Conditions
Terms and Conditions
1. Introduction
Welcome to Seven Electricals! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please refrain from using our website.
2. Services Provided
Seven Electricals is an eCommerce platform that offers a wide range of electrical products, including but not limited to:
Electrical appliances
Cables and wires
Lighting solutions
Switches and outlets
Home automation products
3. Account Creation
To place an order, you may need to create an account with us. You agree to provide accurate and up-to-date information during registration and maintain the confidentiality of your account details.
4. Product Information and Pricing
We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any pricing or product description errors.
All prices are listed in [currency], excluding taxes and shipping fees. These fees will be added at checkout.
5. Orders and Payment
Once you place an order, we will send you an order confirmation. However, this does not constitute an acceptance of your order.
Payments for orders must be made via [insert payment methods, e.g., credit cards, debit cards, PayPal].
Orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for reasons such as product unavailability or suspected fraud.
6. Shipping and Delivery
Delivery times are estimated and may vary depending on your location. Please refer to our Shipping Policy for more details.
All items are shipped to the address you provide. It is your responsibility to ensure that the shipping address is accurate.
7. Returns and Cancellations
You may cancel your order within [X hours] of placing it, provided that the item has not yet been processed or shipped. Please refer to our Refund and Return Policy for further information on returns and exchanges.
8. Liability
We are not liable for any direct or indirect damages resulting from the use of our products. You agree to use our products at your own risk and in accordance with manufacturer guidelines.
9. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Updated terms will be posted on this page and will apply to all future transactions.
10. Governing Law
These Terms and Conditions are governed by the laws of INDIA
Shipping Policy
1. Shipping Areas
We ship to [india], and delivery times vary based on location.
2. Processing Time
Orders are typically processed and deliveredwithin [2 business days] of receiving payment. Processing times may vary during peak seasons or promotional periods.
3. Shipping Methods
We offer various shipping options, including standard, expedited, and same-day delivery (where available). Shipping costs are calculated at checkout based on your location and selected shipping method.
4. Shipping Charges
Shipping charges are calculated at checkout based on the weight and dimensions of the items in your order and the destination.
Free shipping may be offered on orders over a certain amount, as specified on the website.
5. Delivery Times
Estimated delivery times are provided at checkout. While we strive to meet these estimates, delivery times are not guaranteed, especially during peak periods or due to unforeseen circumstances.
6. Order Tracking
Once your order is shipped, we will send you a tracking number via email so you can monitor the status of your delivery.
7. Lost or Damaged Items
If your item is lost or damaged during shipping, please contact our customer service immediately. We will work with the carrier to resolve the issue, either by replacing the item or issuing a refund.
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